Thank you for your interest in our shipping policy. We aim to provide you with a hassle-free and seamless shopping experience, and we are committed to delivering your purchases to you as quickly and efficiently as possible. Here’s everything you need to know about our shipping policy:

Shipping Method:

We use a variety of shipping carriers to ensure timely delivery of your orders. Our standard shipping method is ground shipping. However, if you need your order to be delivered faster, we offer expedited shipping options for an additional fee.

Shipping Cost:

We offer free shipping on all orders above a certain value. For orders below that value, a flat-rate shipping fee will be charged based on your location and the weight of your order. We offer COD shipping for certain pin codes. For COD we charge 50₹ extra and advance for order booking.

Shipping Time:

We strive to ship all orders within 7-8 Business days of receiving them. Once your order has been shipped, you will receive a tracking number via email, which you can use to track your package’s progress.

Shipping Destinations:

We ship to all locations within the India.We also offer international shipping to select countries. Please note that international shipping fees may vary based on the destination and weight of the order.

Customs and Duties:

For international orders, the recipient is responsible for any customs and duties fees that may apply. These fees are determined by the destination country and are not included in the shipping cost.

Delivery Issues:

If you encounter any issues with your delivery, please contact our customer support team immediately. We will do our best to resolve the issue and ensure that your order is delivered to you as soon as possible.

We hope that our shipping policy has provided you with all the information you need. If you have any further questions or concerns, please do not hesitate to contact us.

Customer care :- care@theidentity.in